Download our Terms and Conditions of Entry below

Terms and Conditions of Entry

Our Terms and Conditions of Entry apply

Students remain the responsibility of visiting supervising teachers at all times. School groups will adhere to the required ratio of 1:20 for day excursions. This may be extended for secondary students only. 

Students will be guided through their excursion in groups of roughly 20, under the constant direction of our teaching staff. Eureka Centre Education staff will maintain appropriate control over sessions. However, for the comfort and safety of your group and other visitors to the Eureka Centre, ultimate duty of care for student behaviour and supervision lies with visiting teachers. 

Download our Risk Assessment below

Download our Certificate of Currency below

Ballarat City Council Child Safe Statement

The City of Ballarat is committed to being a child safe organisation and has zero tolerance for child abuse and harm.  

We are committed to providing an environment and culture that promotes the safety, health and well-being of children and young people and which provides a voice to all children, including those from an Aboriginal and Torres Strait Islander background, with disabilities and from culturally, religiously and linguistically diverse backgrounds.

Click here for more information and to download Ballarat City Council’s child safe policy.

First Aid

Eureka centre staff have emergency management systems in place to handle first aid. Visiting teachers are responsible for carrying emergency medical supplies where necessary (eg.. asthma and allergy medication). 

Risk Assessment Certificate of Currency

Invoices will be issued post visit based on student numbers on the day. We cannot issue invoices prior to your visit.

We will email you an invoice form with your booking confirmation. Please return this form with a purchase order number. We are unable to issue an invoice until we have received a purchase order from your school.

Payment can also be made via cash or card on the day.

Check your booking information carefully and notify us immediately if any changes need to be made. Notification of increase of student numbers is required no less than 5 days prior to your visit so that we can ensure enough staff are rostered for your group.

No less than 24 hours’ notice is required for cancellations or major drop in numbers (more than 10 students). Notice of cancellations or drop in numbers received after this will require full payment.

See the Eureka Centre map for directions for entering the Eureka Stockade Memorial Park and bus parking information. Enter via Stawell St South.

On arrival, an education staff member will greet you at the door. Students will be sorted into groups prior to entering the building. We will inform you of how many groups to divide your students into in your booking confirmation email.

Driving times from popular destinations

Melbourne to Ballarat
1 hours and 15 minutes
110km

Adelaide to Ballarat
7 hours and 15 minutes
618km

Warrnambool to Ballarat
2 hours and 21 minutes
175km

Geelong to Ballarat
1 hour and 16 minutes
86km

Mildura to Ballarat
5hrs and 21 minutes
464km

PUBLIC TRANSPORT

FROM BALLARAT RAILWAY STATION

By bus

Take the number 15 bus from the Ballarat Railway Station to the Eureka Stockade Memorial Gardens / Eureka Centre. See bus route here. 

FROM MELBOURNE

By train

Direct from Melbourne’s Southern Cross Station, hop on the V/Line train and arrive in less than 90 minutes at the historic Ballarat Railway Station in the centre of town.

Via the airport

The road trip from Tullamarine or Avalon airports to Ballarat takes about one hour. Transport options direct from the airport include hiring a car or booking the Airport Shuttlebus from Tullamarine

If you are running late, please contact our Education Officer on 03 5333 0308. Please note that activities may need to be shortened or removed to accommodate for late arrivals.

Please ensure you have factored in times for a toilet break before your excursion is due to commence. Programs will need to be shortened when they do not start on time.

We recommend utilising the public toilets in the Eureka Stockade memorial park, next to the Eureka Hall (see map below) upon arrival, as facilities within the centre are limited and it takes a long time to move a large school group through.

Eureka Centre Map

Food and drink are not permitted in the exhibition space. Students should place food or drink in their bags before entering the museum.

There are limited undercover breakout spaces for students to have their lunch or morning/afternoon tea. There is a rotunda in the Eureka Stockade Memorial Gardens that will hold a maximum of 40 students. We suggest you make alternate arrangements for a wet weather option if you have a large group. We may be able to accommodate you in our theatrette if we do not have an adjacent booking, please speak to our education officer to discuss. Please ensure you have factored in times for a food break before your excursion is due to commence. Programs will need to be shortened when they do not start on time.

There is a café onsite that is open 10am-5pm daily. Advanced notice is needed for food orders for school groups. Please contact Lilly’s at Eureka directly to arrange lunch orders on 0472 603 365 or at catherine@lillyslollies.com.au.